1. Who This Applies To
This Privacy Policy applies to visitors, listing owners, local experience providers, contributors, and anyone who contacts Raigad Tourism through the website, forms, email, phone, or linked communication channels.
2. Information We May Collect
- Enquiry or contact details you choose to submit, such as name, phone number, email address, travel date, group size, message, and the page you contacted us from.
- Listing details submitted for stays, experiences, or services, such as business name, contact details, location, maps link, pricing, amenities, images, descriptions, and safety notes.
- Public contribution details, if available, such as corrections, feedback, photos, or destination information that you choose to submit.
- Technical and usage information such as browser type, device type, approximate location derived from network data, pages viewed, errors, performance logs, and analytics events.
3. How We Use Information
- To respond to enquiries and pass relevant enquiry details to the host, operator, or service provider you asked about.
- To publish, review, update, or moderate destination, stay, experience, and host listing information.
- To operate planning, discovery, contact, analytics, security, and support features.
- To prevent spam, misuse, fraud, unsafe content, unauthorized access, and technical abuse.
- To improve site performance, content accuracy, route suggestions, listings, and user experience.
4. Sharing And Visibility
Enquiry details are not displayed publicly by default. When you send an enquiry, we may share your relevant contact and trip details with the host, operator, or service provider so they can respond.
Host names, business names, public phone numbers, listing photos, descriptions, locations, rates, amenities, and other approved listing details may be visible on the website. We may also share information with service providers that support hosting, databases, storage, analytics, maps, email, messaging, security, moderation, or website operations.
5. Third-Party Services
The website may use third-party services such as Supabase, Google Maps, analytics tools, hosting providers, email or messaging providers, payment or booking links, and social media platforms. These services operate under their own terms, privacy policies, security practices, and data handling rules.
6. Legal Basis And Consent
Where consent is required, you provide it through clear actions such as submitting a form, contacting us, sending an enquiry, or providing listing information. We may also process information to provide requested services, maintain security, prevent misuse, respond to legal obligations, and support legitimate website operations.
7. Data Retention
We keep enquiry, contact, listing, moderation, technical, and analytics information for as long as reasonably needed to operate the website, maintain records, respond to requests, support safety, resolve disputes, prevent abuse, and meet legal obligations. We may delete, anonymize, or archive information when it is no longer needed.
8. Your Choices
- You can ask us to correct or delete enquiry/contact information where legally permitted and technically practical.
- You can request access, correction, deletion, or withdrawal of consent by contacting us.
- Hosts can request updates or removal of listing information, subject to verification, safety, recordkeeping, and platform integrity needs.
9. Children
The website is intended for people who can lawfully make travel enquiries or business submissions. Children should use the website only with involvement and consent from a parent or lawful guardian.
10. Security
Raigad Tourism uses reasonable technical and organizational measures to protect information. No website, communication channel, database, or third-party service can guarantee absolute security. Please do not send sensitive personal, financial, medical, identity, or emergency information through public forms or listing text.
11. Contact
For privacy requests, corrections, deletion requests, or questions, contact Raigad Tourism through the Contact page.